Purchase terms
PURCHASE TERMS AND CONDITIONS
1. General information
These terms and conditions govern purchases made through this website.
By making a purchase, the user agrees to these terms and conditions, as well as to any specific conditions that may apply during the purchasing process.
2. Purchasing process
The user may make a purchase by following the procedure established on the website.
Before confirming the transaction, the user will be able to review the information provided, the selected items and the total amount payable.
Once the process has been completed, the user will receive confirmation of the purchase through the contact details provided.
3. Prices
The applicable prices will be those displayed on the website at the time of purchase.
Before confirming the transaction, the total amount payable will be displayed, including applicable taxes and, where appropriate, any additional charges.
Prices may be changed at any time, without such changes affecting purchases that have already been confirmed.
4. Payment methods
Payment may be made using any of the payment methods available on the website during the purchasing process.
Transactions carried out through third-party payment platforms will also be subject to the terms, conditions and security measures established by those platforms.
5. Availability
All purchases are subject to availability.
If, for any reason, it is not possible to fulfil a purchase that has already been made, the user will be informed as soon as possible and, where appropriate, any amounts paid will be refunded.
6. Returns and right of withdrawal
Voluntary exchanges or returns are not accepted except in the cases provided for by law.
For purchases made through this website, buyers who qualify as consumers have a period of 14 calendar days from receipt of the artwork to exercise their right of withdrawal, without having to provide a reason.
To exercise this right, the buyer must communicate their decision within this period using the available contact methods.
The artwork must be returned in the same condition in which it was received, properly protected and using suitable packaging to ensure its correct preservation during transport.
The direct costs of returning the artwork shall be borne by the buyer.
The buyer will be responsible for any reduction in the value of the artwork resulting from handling beyond what is necessary to establish its nature, characteristics and condition.
The refund will be made once the artwork has been received or once the buyer has provided proof that it has been returned, whichever occurs first. The refund will be made using the same payment method used for the purchase, unless expressly agreed otherwise.
The above is without prejudice to any rights the buyer may have where the artwork received is damaged, defective or does not correspond to the artwork purchased.
7. Issues and complaints
For any issue related to a purchase, the user may contact the website owner through the available contact methods.
Complaints will be handled in accordance with these terms and conditions and applicable legislation.
8. Data protection
Personal data provided during the purchasing process will be processed in accordance with the website's Privacy Policy.
9. Changes to these terms and conditions
These terms and conditions may be amended whenever necessary.
Each purchase will be subject to the terms and conditions in force at the time the purchase is made.
10. Applicable law
These terms and conditions will be governed by Spanish law.
Any dispute arising from the interpretation or application of these terms and conditions will be resolved in accordance with applicable legislation and before the courts and tribunals having legal jurisdiction.